Privacy Policy

The privacy of your personal data and transparency in its processing are a top priority of our corporate policies and a regulatory requirement.

This document contains our Privacy Policy, developed in compliance with current regulations, in which we inform about the general corporate policies for the protection of personal data, as well as the specific policies that affect users of this website regarding the personal data that is processed or collected through it, so that they can freely and voluntarily decide whether to continue using the website and its contents, as well as providing the personal data that may be required or obtained about them when accessing and using this website. We also inform about the treatment of personal data that may be provided through its various utilities, tools, and options.

Data controller

The owner of this website and responsible for the processing of personal data during navigation and use of it, its contents, options, and tools (unless expressly stated otherwise), is Letcraft Desarrollos Audiovisuales, Sociedad Limitada (hereinafter, L3TCRAFT), with tax identification number B86647096 and with registered office at Avenida Santuario de Valverde, 108B - 28049 Madrid (Spain). L3TCRAFT owns the domain "www.l3tcraft.com" as well as this website (hereinafter, the website), made available to its users in order to provide information about its corporate identity, activities, products, and services. If you require further information or wish to make any requests, you may contact us at the following address: info@l3tcraft.com.

Data processed

The data processed during the navigation and use of this website and any of its content and options are the typical navigation data, as well as your name and email address to manage your contact requests. Personal data provided when filling out contact or subscription forms for services/newsletters will be necessary for their management, to attend to your request, provide requested information, content or service, and/or maintain contact with the user, depending on its nature. If you provide us with third-party data, you must have their consent, exempting L3TCRAFT from any responsibility arising from it. Fields marked with an asterisk (*) are mandatory, and failure to fill them out will make it impossible to attend to your request or petition.

Purpose of the data processing

The data will be processed, depending on the purpose for which they are collected, for the purpose of allowing you to navigate and use the website, managing and responding to your requests for information, providing you with the information, services, utilities, and content you request, maintaining contact and managing the legal obligations of L3TCRAFT associated with all of this. The management and maintenance of the contact and relationship established will involve the sending/receiving of electronic or postal communications by L3TCRAFT with informative or promotional content aimed at its information seekers, incorporations, or users. The data may be processed and incorporated into L3TCRAFT's files for the purpose of responding to such requests and enabling the management of the relationship and contact. We understand that we already have your consent for all of this from the moment you provide us with your personal data by telephone, electronic means, or postal mail, and in any case, from the moment you complete and send us any form. Profiles on social networks, platforms, and channels owned by L3TCRAFT will not involve the processing of data beyond what the social network, platform, or channel itself allows for corporate profiles. In this regard, L3TCRAFT may use such profiles to inform users subscribed to our profile about our activities, events, services, offers, promotions, or news, as well as to share information of interest about current topics. L3TCRAFT will not extract any data directly from these networks, platforms, or channels.

Legitimation

The legal basis for the processing of your data is the management and maintenance of the relationship, contact, and use of the website, as well as the provision of the information, services, utilities, and contents made available to you, in accordance with your own requests and consent. Likewise, the legal basis for sending you any electronic communication of informative and commercial content is constituted by your own request, as well as the legitimate interests of L3TCRAFT. We consider that we have your consent for the processing of your data for the indicated purposes from the moment you provide them to us via telephone, electronic or postal means, or when you complete and submit any form that is made available to you or use services that inherently involve the processing of your data.

Duration of the data processing

The data will be processed and kept for the time necessary to fulfill the purposes for which it was collected, unless the user revokes their consent, requests its deletion, limits its processing, requests its portability, or objects to its processing, except for those that need to be kept for longer periods legally established, in order to comply with any legal or contractual obligation or liability that may arise from the relationship and/or processing. In case your data is used for more than one purpose with different deadlines, we will keep your data applying the longest retention period.

Minors and legal incapacity

The contents, services, tools, and utilities of this website are aimed at companies, professionals, and users, whether they are of legal age physical persons or legal entities interested in them. The request for any service must be made by individuals with legal capacity to do so. In the case of minors, in order to process their data, we require that any request be made by their parents or legal guardians or, if applicable, with their consent. L3TCRAFT is not responsible for the actions carried out by individuals without the necessary legal capacity or by altering or hiding their conditions that disqualify them from carrying out such actions.

Data communication

The personal data provided is absolutely confidential and will only be shared with third-party companies or entities when managing your request, supplying any information or content, providing any requested service, and/or operating the website, its options, utilities, and/or functionalities requires it. Personal or non-personal data may be communicated and/or processed by third parties to enable the provision of certain information, content, and/or services you request, as well as to enable the administrative, operational, computer, commercial, economic, and fiscal management of the website and L3TCRAFT, as well as by service providers related to L3TCRAFT that involve their processing within the framework of their provision. Additionally, we   inform you that download services and telephone/electronic communications inevitably involve automated technical procedures and operations of interconnection, transit, and storage, as well as communications, transfers, and interconnections with third parties, especially with platforms, networks, and operators that involve the processing of data from the sender and receiver.

The website may contain links to information, services, content, and applications operated by third parties subject to their own privacy policies that are unrelated to L3TCRAFT's. You should consult them before requesting any of their services. We recommend reading the privacy policies of such third-party websites before browsing them and providing them with your data.

L3TCRAFT is not responsible for the acts or actions of such third parties regarding the use of your personal data or for any other reason.

Security measures

L3TCRAFT is committed to complying with its obligation of confidentiality and secrecy of the personal data it processes and adopts the security measures required by privacy legislation to reasonably ensure their protection and prevent their alteration, loss, treatment, or unauthorized access, taking into account at all times the state of technology. However, L3TCRAFT cannot guarantee the absolute invulnerability of its security systems or those of third parties, since no security measure currently installed is absolutely unbreakable. Therefore, L3TCRAFT will not be responsible in any case for the incidents that may arise regarding personal data when they result from an unauthorized attack or access to its systems in such a way that it is impossible to detect it by the security systems implemented, without prejudice to the possible obligation to communicate the event suffered to the competent authorities and affected users.

User rights

The user may revoke at any time any particular authorization given for the processing of their data in the legally established terms, which may result in the inability to use the services and utilities associated with it. Likewise, the user may exercise the legally recognized rights regarding their personal data, among others, the right of access, rectification, and, where appropriate, erasure, portability, restriction of processing or objection, by submitting a written request along with a copy of their ID or any other document proving their identity to the following address: Avenida Santuario de Valverde, 108B - 28049 Madrid (Spain), or through the email address privacy@l3tcraft.com. This is without prejudice to the user's right to file any claim to defend their rights and interests before the Spanish Data Protection Agency.

User commitments

The user must keep the provided data duly updated, being responsible for any damages that L3TCRAFT and/or third parties may suffer as a result of the lack of truthfulness, inaccuracy, lack of validity, and authenticity of the provided data. L3TCRAFT is exempt from any liability arising from the lack of truthfulness and currentness of the information provided by the user, legitimacy or lawfulness thereof, as well as any damage or harm that may be caused as a result of this. L3TCRAFT reserves the right to delete or destroy the information provided by the user that may be in its files without prior notice, especially if it detects the lack of truthfulness, legality, lawfulness, accuracy or currentness of such information.

Promotional and commercial communications

L3TCRAFT may use the provided personal data to send postal or electronic communications with informative or promotional content aimed at its users, which may include services, promotions, offers, events, or relevant news. When such communications are made, they are directed only and exclusively to our regular users, customers, and collaborators within the established relationship or to those users who have requested such information, unless they express their refusal to receive them. However, if you wish to stop receiving any commercial or promotional communication from us, you may request to unsubscribe by clicking on the link provided for that purpose in the body of such communications or by sending an email to the address privacy@l3tcraft.com. Likewise, you can indicate your refusal to receive them by checking the box that may be enabled in the data collection forms, depending on their nature and purpose.

International data transfer

We do not carry out international transfers of data, and in the event that they may be carried out in the future, they will be carried out in accordance with the current legal framework.

Inquiries, requests and claims

If you have any questions, wish to make any requests or file any complaints, you can contact us through the following address: privacy@l3tcraft.com.

Update

This privacy policy may be modified in the future, especially to comply with current legislation, corporate or conduct codes that we adhere to, and instructions from national and European authorities on privacy matters, so we recommend that platform users periodically consult it in order to be aware of any changes that may occur. IMPORTANT: In case that contradictory or different information were to be found between the Spanish version of this policy and those who have been translated to other languages, the Spanish version will prevail over all others.

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